Frequently Asked Questions

As a London-based business, our carpentry services cover most of Greater London, with a primary focus on serving the local areas of East London and South East London.  We also extend our services to selected areas in Kent and Essex. You can find out more information in our Areas We Serve page.

To request a quote, please email us directly at info@egcarpentry.com. Be sure to include details about your project, such as the type of service, dimensions, specific requirements, images of the work area and your location. We will respond with an estimate as soon as possible.

Alternately you can fill out the Google form on our Get In Touch page.

For projects that require us to provide materials, we ask for a deposit to secure your quote. This step is vital for mutual commitment, ensuring we're all set to move forward with the planned work.

We currently accept two types of payment methods, bank transfer or cash.

Yes, we are comfortable working in homes with pets present. We take special care to ensure their safety and minimise any disruption to their routine. However, for safety, we recommend keeping pets away from the work area. No site can be completely safe for your pet during construction, so it's best to create a pet-free zone for the duration of the work. If your pet is aggressive, it is particularly important to keep them out of the work area.

While we don't have a showroom, we do have some samples to help you visualise the quality and style of the materials. This allows you to make informed decisions about the materials and finishes for your project.

The duration depends on the size and complexity of the project. Typically, a standard empty room can be completed within a day or two. 

Yes, please clear the area of furniture and personal items. 

Yes, we can install the flooring you provide. However, we would need to assess it first to ensure the materials are suitable for installation. Additionally, please note that we sometimes source flooring at prices lower than retail, which could potentially save you money if you purchase the materials through us. 

Absolutely! Guidance is provided based on your needs, preferences, and budget. 

Bespoke fitted wardrobes are made-to-measure wardrobes designed to fit perfectly within the dimensions of your available space. Unlike free-standing wardrobes, fitted wardrobes maximise your space efficiently, reducing wasted areas and offering a tailored storage solution.

Initial Estimate:

We kindly request that you provide estimated dimensions and style preferences for your bespoke fitted wardrobe, along with photographs of the installation area. Using this information, we will assess your requirements and provide an initial cost estimate.

Site Visit:

If you are satisfied with the initial estimate, we will schedule a site visit. During the site visit, we discuss the final details, including any specific requirements or customisations. We conduct a thorough survey of the installation area to take precise measurements and assess any potential challenges.

Drawings and Final Quote:

Based on the information gathered during the site visit, we create detailed drawings of the proposed wardrobe design. These drawings help you visualise the final product and ensure all your requirements are met. We will provide a final quoted price, along with the deposit required to secure the quotation.

Scheduling Installation:

Once the final quote is accepted and the deposit is paid, we schedule a convenient date for the installation based on our availability.

Materials Delivery and Fitting:

All necessary materials will be delivered to your location, and the fitting process will begin, ensuring that everything is installed according to the design specifications.

To ensure we can give you the most accurate estimate, please provide the following measurements of the area:

• Width

• Height

• Depth

These details will help us understand the dimensions better and provide a accurate estimate.

We use premium materials to ensure our bespoke fitted wardrobes are both durable and stylish. Our selection includes high-quality laminated chipboard, plywood, MDF and veneer MDF.

Melamine Faced Chipboard (MFC) is a type of engineered wood product that is widely used in the construction of furniture, cabinetry, and shelving. Chipboard, also known as particleboard, is made by compressing wood chips with glue. When this chipboard is covered with a melamine resin a type of plastic on one or both sides, it becomes Melamine Faced Chipboard. The melamine surface provides a durable, scratch-resistant, and often decorative finish that can mimic the look of wood, stone, or other textures and colours.

MDF stands for Medium Density Fibreboard, a type of engineered wood product. It's made from wood fibres that are combined with wax and a resin binder under high temperatures and pressure. This process results in a smooth, dense panel that is uniform in appearance and texture, making it an excellent material for furniture, cabinetry, moulding, and millwork.

A carpenter is often referred to as a "chippy" in British slang, and this nickname has an interesting origin. The term "chippy" likely comes from the word "chips," which are small pieces of wood that are a byproduct of carpentry work. Carpenters create wood chips as they saw, plane, and shape wood. Over time, the association between carpenters and the chips they produce led to the informal term "chippy" being used to describe someone who works with wood. This slang term has been widely adopted and is commonly used in the United Kingdom, Australia, and New Zealand. 

The term "penny nails" originates from the historical pricing system of nails in England. In the 15th century, nails were sold by the hundred, and the price for a hundred nails was denoted by the term "penny" (symbolised as 'd' from the Roman coin denarius). The number before the 'd' indicated the price for a hundred nails. For instance, a "10d nail" meant that 100 nails cost 10 pence.